Kara

We accept returns/exchanges only for eligible items that are unused and in their original condition.
Please contact us within 3 days of receiving your order to initiate a return or exchange.

Yes. Custom-made, personalized, engraved, and specially commissioned pieces are final sale and cannot be returned or exchanged.
Sale/discounted items may also be considered final sale unless otherwise stated.

Ready-to-ship orders are generally dispatched within 2–5 business days after order confirmation.
Custom and made-to-order pieces require additional production time, which will be communicated at the time of order.

Our jewellery is designed and manufactured by our own team in Pakistan, including our dedicated jewellery and stone-making teams.
This in-house craftsmanship allows us to create distinctive designs and detailing that set our work apart from other local silver stores.